Literature Note #96
Highly efficient teams and highly innovative teams rely on different team structures. Both need individuals with high external range — that is, possessing a wide, diverse, non-overlapping, and preferably well-connected network of connections. This provides information and critical resources for highly efficient teams, as well as buy-in and validation for innovative teams. Where these team differ is in their internal density — their level of interconnectedness across teams and amount of interaction within the team. High internal density leads to similar ways of thinking and ready agreement — both of which benefits efficiency. But innovative teams benefit from the discussions and disagreements of low internal density to create creative tension and produce breakthroughs.
- Leonardi, Contractor. Better People Analytics, 2018. Reprinted in On Reinventing HR, 2019. (68-71)