Reference #89: How Netflix Reinvented HR

Culture mismatch is a common issue when trying to instil a company's culture. It is particularly common in startups; the desire for both casualness and high-performance creates conflict.

The mismatch occurs when the values and behaviours that are being modelled do not align with a company's stated values. This is especially true when exhibiting the latter is not rewarded.

McCord. How Netflix Reinvented HR, 2014. Reprinted in Reinventing HR, 2019. (28)

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