Reference #471: Organizational Culture and Leadership

An organisation is a socio-technical system. How it deals with survival in the external environmental, and how it organisations itself internally to deal with human problems of integration, are equally part of its culture. These problems are highly interconnected.

The dichotomy of external adaptation and internal integration has been variously expressed in concepts such as the "double bottom line" and the "balanced scorecard". While acknowledging this dichotomy is important, it should also be recognised that both sides must be addressed when enacting change.

Schein. Organizational Culture and Leadership, 2017. (149-150)

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