#21a: How to help your team internalise a process.


After being introduced to a team, process may sometimes persist overly long and fail to become internalised. This may be due to process creator (often the team's lead) being invested more heavily in the process itself than the problem it aims to solve. If that's you, re-assess your vision of a high-performing team and focus on what they will achieve, not what specific processes they use.

Or perhaps the team struggles to learn the process. Consider whether the process is clear in the problem it aims to solve. Depending on the maturity of your team, you may need to proceed more incrementally: build the foundations of a high-performing team one process at a time.

Related: 21, 21a1

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