Literature Note #90
Bureaucracy creates consistency in a stable environments. When manufacturing firms dominated, consistent and rules-based practices — especially for talent management — ensured organisations could reliably meet five year plans. As business has become less predictable, this approach becomes less well-aligned with a company's needs.
- Cappelli, Tavis. HR Goes Agile, 2018. Reprinted in On Reinventing HR, 2019. (50)