Reference #50: An Elegant Puzzle

One approach to leading without authority is "Model, Document, Share". This can lead to more adoption than a top-down mandate.

Model: Measure some metric you're hoping to improve. Use this to establish a baseline. Then present your change and frame it as a short experiment. Iterate, and use metrics to ground your decision.

Document: Once you've found an effective solution, create the canonical document of the problem, the learning process, and the steps for others to implement it.

Share: Share your document and your experience. This shouldn't be an ask; instead just present your results. Often this nudge and the evidence are enough to get other teams adopting you improvements.

Larson. An Elegant Puzzle, 2019. (98-99)

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