Reference #256: The First 90 Days

A group's skill base comprises four types of knowledge:

• Individual expertise.
• Relational knowledge: how to work together to integrate individual knowledge.
• Embedded knowledge: core technology on which the group's performance depends, such as customer databases.
• Meta knowledge: an awareness of how to obtain critical information.

Watkins. The First 90 Days, 2013. (162)

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